How we protect your data, your users, your business.
Adaptive systems live close to user data and product surfaces. We treat security as a design constraint from day one of every engagement, not as a checklist to satisfy at the end. This page describes the practices we apply across our engagements.
Data handling
We follow a principle of minimum necessary data. We work with you to identify the smallest set of signals required to deliver adaptive behaviour, and we avoid collecting or storing anything beyond that. Where personal data is involved, we prefer architectures in which the data never leaves your environment in identifiable form, and we use techniques such as on-device inference, pseudonymisation, and aggregation wherever they are appropriate to the use case.
We never use client or end-user data to train shared models. Where fine-tuning is part of a deployment, the resulting weights are treated as client property and are not reused across engagements without explicit, written consent.
Encryption and access control
All data in transit is encrypted using current TLS standards. Data at rest is encrypted using strong, industry-standard algorithms. Access to any client system is restricted to named individuals, granted on a least-privilege basis, revoked promptly when no longer needed, and reviewed on a defined cadence. Multi-factor authentication is required for all access to systems containing client or end-user data.
Deployment options
Where the sensitivity of the workload demands it, we deploy entirely within the client’s cloud environment, using the client’s own AI vendor accounts and infrastructure. In such deployments, no client or end-user data flows through systems we control. We can also work in a hybrid mode, where the inference layer runs in our managed environment under a defined data processing agreement, and the data layer remains with the client.
Model safety
Adaptive systems introduce a particular class of safety risk: the inference layer can, given enough degrees of freedom, learn to optimise for short-term engagement metrics in ways the end-user did not endorse. We address this in every engagement through explicit reward design, offline replay rigs that surface counterfactual behaviour, and continuous monitoring of adaptation outcomes against safety thresholds defined with the client at the start of the project.
Vendor management
When we use third-party AI providers such as Anthropic, OpenAI, or other vendors, we route through their enterprise endpoints with zero-data-retention settings wherever supported by the vendor. We maintain a documented vendor list per engagement and review it for security posture and policy alignment on a regular basis.
Incident response
In the event of a suspected security incident affecting a client engagement, we commit to notifying the client within twenty-four hours of becoming aware, co-operating fully with the client’s incident response process, and providing a post-incident report within ten business days. The exact terms are set out in our standard data processing addendum, which we share before any engagement begins.
Personnel
All members of our team are bound by written confidentiality undertakings. For engagements involving sensitive data, additional non-disclosure and background-check provisions can be put in place at the client’s request. We do not subcontract engagement work to third parties without explicit written consent.
Compliance posture
Our practices are designed to support clients operating under regulations such as the Digital Personal Data Protection Act (India), the General Data Protection Regulation (European Union), HIPAA (United States), and sector-specific regulations such as those issued by the Reserve Bank of India and the Securities and Exchange Board of India. We are happy to complete client-specific security questionnaires, sign data processing agreements, and accept reasonable audit rights.
Responsible disclosure
If you believe you have identified a security issue with this website or with a system we operate, please email contact@adaptiveAI.digital with the subject line beginning “Security:”. We acknowledge valid reports within one business day and work in good faith with the reporter to resolve the issue. We do not pursue legal action against researchers who report responsibly and in good faith.
Questions
For any question regarding our security posture, or to request our full security documentation pack for an engagement, please reach us at contact@adaptiveAI.digital or call +91 98318 22882.
Last updated: June 2026